Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Domestic Shipping & Delivery
- Please allow up to 5 business days for order processing and verification, and an additional 7-10 business days for delivery. Prices displayed on the website are exclusive of taxes.
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Continental USA $9.95 (2-7 days)
Hawaii & Alaska $9.95 (5-10 days)
Free domestic shipping for all orders over $150
- Privacy & Security
- Nice Kicks uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption (scrambling) of sensitive information, including passwords and credit card numbers, during your online transactions. All of the forms on our site are secured with SSL technology so your personal information stays safe and out of malicious hands.
- Returns & Exchanges
- We want to ensure that you are happy with the products that you have purchased from Nice Kicks. Should the items you received not meet your expectations, please visit our Returns and Exchanges page for more information.
- Ordering
- While shopping online at Shopnicekicks.com, should you have any questions regarding how to place an order, please contact our trained customer service professionals via our online chat who will happily walk you through our checkout process. They are available Monday thru Friday from 7:00 am to 3:30 pm CST.
- Payment, Pricing & Promotions
- Nice Kicks prides itself in always charging “Box Price” for its sneakers. You will never find us charging a price above the Manufacturer’s Suggested Retail Price (MSRP) on a product. If you have found the exact same product (Brand, model, color, year, size classification) we are offering, we will happily price match. Contact our customer service professionals for more information.
- Viewing Orders
- You can check the status of your order by logging into your account under the “My Account” tab on the top right hand side of the page. Enter in your log in information and once logged in, you will find the “My Orders” tab on the left hand side column marked “My Account”.
- Updating Account Information
- You can change your account information by logging into your account under the “My Account” tab on the top right hand side of the page. Enter in your log in information and once logged in, you will find the “Account Information” tab on the left hand side column marked “My Account”.
